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Filing Reimbursement Requests

EVE Online Updated: 2025-08-27

Learn when to request ISK back, and when to accept your ship’s glorious death.

Filing Reimbursement Requests

Sometimes ships explode. Sometimes they explode because you warped your Procurer to a hostile Keepstar. This guide will help you know when to file for reimbursement.

Eligible Losses

  • Fleet ops where the FC yelled "JUMP JUMP JUMP" and you bravely obeyed.
  • Approved doctrine ships on sanctioned fleets.
  • Accidental smartbombs from the CEO.

Not Eligible

  • Solo ratting Nyx.
  • That time you autopiloted through Tama.
  • Anything involving mining Ventures. Always Ventures.

How to Request

  1. Go to the Reimbursement category in the helpdesk.
  2. Provide killmail link and FC name.
  3. Do not write “lag killed me” — we all know that’s code for “I messed up.”

Reimbursements are paid out in ISK, tears, or both.