Latest Articles
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Amazon
Uncategorized • 2025-09-07What is an Amazon order?
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Discord Etiquette for Capsuleers
Corp Discord • 2025-08-27Learn how not to get muted, banned, or mocked in corp Discord.
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Filing Reimbursement Requests
EVE Online • 2025-08-27Learn when to request ISK back, and when to accept your ship’s glorious death.
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How to Not Lose Your SeAT Login (Again)
EVE SeAT • 2025-08-27Guide for logging into SeAT without opening 12 tickets and crying about API errors.
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Troubleshooting Login Issues
Accounts • 2025-08-27Steps to resolve common Discord login and session problems.
Latest FAQs
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Do I need to be sober when submitting tickets?
Absolutely not. In fact, some of the best feature requests we’ve ever received were typed entirely in drunk Minmatar dialect at 3 AM.
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What’s the SLA for tickets?
All tickets are addressed within 24 hours, unless it’s a Friday night fleet, in which case your issue will be solved sometime between now and the nex…
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Can the helpdesk solve real-life problems?
Yes. Submit a ticket about your failing marriage, unpaid taxes, or why your dog ignores you. Expect the standard response: 'Have you tried turning it…
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Discord bot isn’t pinging me when I get a ticket update.
That’s because you muted the helpdesk channel after the 47th ping about someone forgetting their SeAT password. Unmute the channel, or accept your fa…
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SeAT says I don’t have access. What do?
First, make sure you logged in with the right character. If you tried to log in with your market alt named 'xXx_420DankMining_xXx,' that’s on you. If…
Status
Tickets
8
total
Articles
6
published
FAQs
8
published
Admin
—
not signed in
Ticket Workflow
- Search articles / FAQs
- Create ticket if unresolved
- Discord thread auto-creates & mentions you
- Provide clarifications (no secrets)
- Staff resolves & closes
Checklist
Subject
Expected vs Actual
Error Text
Steps Tried
After Submit
Watch Discord thread for staff responses. Reply promptly.
Never share API keys, tokens, auth cookies, or personal secrets.